Successfully reported
The easiest way to find and book accommodation across South Africa!
+45

City Lodge Hotel Durban

Review Summary

4.2 out of 5from 12 reviews for City Lodge Hotel Durban
Cleanliness
4.3/5
Service
4.1/5
Location
4.3/5
Safety
4.4/5
Value for money
4.0/5
Ben E - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ben E
With spouse/partner

It was very good.

It was very good and we enjoyed it.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

City Lodge Hotel Durban 's response

We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

City Lodge Hotel Durban
Alois J - Oct 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Alois J
With spouse/partner

It was okay, not that bad.

I didn't like the fact that the price didn't include breakfast. My wife and I had to pay an extra R400 just for breakfast.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

City Lodge Hotel Durban 's response

Thank you, the rate booked did not include breakfast.

City Lodge Hotel Durban
Thebe V - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
2/5
Value for money
5/5
Thebe V
With friends

Top notch stay, it is everything a guest requires.

I'll recommend it anytime, will definitely be back here again.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Glenn Y - May 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
5/5
Glenn Y
With spouse/partner

Good.

Only issue I had is ai arrived after 14. 00 and room was not ready. Had to wait. Was offered an alternative. but wanted the style I booked. The food was NOT to my liking I ordered the Dust chicken ( which tasted like dust ) and ribs which was dissapointing fir the price.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

City Lodge Hotel Durban 's response

Thank you for taking the time to bring this matter to our attention. We are truly sorry to hear that your food was not up to standard and the room was not ready by 14:00. We are looking into this matter urgently with our team.

City Lodge Hotel Durban
Sunette N - Mar 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Sunette N
On business

Ons het net oornag en was tevrede met die diens.

Ons het nie geweet van die restaurant waar ons aandete kon bestel nie.

This review is being shown in its original language.
Translate to English.

We only stayed overnight and were satisfied with the service.

We didn't know about the restaurant where we could order dinner.

This review has been automatically translated using Google.
View original in Afrikaans.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Denvor F - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
2/5
Denvor F
With spouse/partner

We had to ask for change of room, because the first room allocated was on basement-like level, had terrible smell.

The service desk initially couldn't assist with another room, but when I requested again we were allocated another room which was fine. I think the room-only rate is too high. Otherwise, our stay was fine. Thank you.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

City Lodge Hotel Durban 's response

We are genuinely sorry to hear you did not enjoy your recent stay. We are committed to addressing your concerns promptly and ensuring a better experience in the future.

City Lodge Hotel Durban
Glenn Y - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Glenn Y
With spouse/partner

Was ok.

Onsite restaurant in my opinion is a bit expensive.

  Helpful  (1)
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Lorraine P - Sep 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lorraine P
With spouse/partner

Skoon en veilig.

Veilige omgewing, ligging is goed geleë, kamer was skoon met als wat nodig is. Sal dit aanbeveel.

This review is being shown in its original language.
Translate to English.

Clean and safe.

Safe environment, location is well located, room was clean with everything needed. Would recommend it.

This review has been automatically translated using Google.
View original in Afrikaans.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Anonymous Guest - May 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With spouse/partner
  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Happyness N - Jan 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Happyness N
Family with young children

Fantastic.

Friendly environment.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Anele S - Jan 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Anele S
With spouse/partner

Great.

It was amazing. We really enjoyed ourselves.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Boni G - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Boni G
On business

It was a comfortable stay.

Staff was very professional.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
From
R1 550
per night, for 2 ppl
From
From R1 550
per night, for 2 ppl
From
R1 550
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 320 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Corner of Sylvester Ntuli and K.E. Masinga Road, Durban City Center, Durban, 4056, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0ea7deced3ff97882fd3317328c91f59e50bfa4b77fb456efaac51ebec06da588aa9338c41b1aaceb82708bf375f98785f87?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 550 per night, for 2 ppl 12 5 1 5 Corner of Sylvester Ntuli and K.E. Masinga Road Durban City Center 4056 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.8509597 31.0325159
SUBSCRIBE TO GET AWESOME ACCOMMODATION SPECIALS!
SUBSCRIBE FOR AWESOME SPECIALS!