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Phoenix Lodge and Waterside Accommodation

Guest House

Review Summary

4.8 out of 5from 63 reviews for Phoenix Lodge and Waterside Accommodation
Cleanliness
4.9/5
Service
4.8/5
Location
4.7/5
Safety
4.7/5
Value for money
4.7/5
Bonita V - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Bonita V
With spouse/partner

Ongemaklik.

Koningin kamer is redelik klein en daar is geen vensters in die badkamer nie. Die waaier in die badkamer raas en voertuie wat verbyry maak baie lawaai naby aan die kamer. Die oprit is baie mooi, maar die parkeerplek is ongemaklik. Daar is 'n baie mooi braai-area waar jy ook kan rook met 'n pragtige uitsig as jy 'n roker is. Ek sal dit slegs aanbeveel as jy van plan is om uit te eet en net 'n slaapplek soek. Die kroegyskassie is baie klein.

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Uncomfortable.

Queen room is quite small and there are no windows in the bathroom. The fan in the bathroom is noisy and vehicles passing by make a lot of noise close to the room. The driveway is very nice, but the parking lot is awkward. There is a very nice braai area where you can also smoke with a beautiful view if you are a smoker. I would only recommend this if you plan to eat out and are just looking for a place to sleep. The bar fridge is very small.

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Pat L - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pat L
With friends

Fantasties.

Definitief, pragtige uitsig.

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Fantastic.

Definitely, beautiful view.

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Vanessa T - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Vanessa T
With spouse/partner

Uitstekende ligging, vriendelike personeel en eienaars.

Gillian het my akkommodeer aangesien ek dag vroeër arriveer het, daar was groter kamer beskikbaar aangesien die volgende nag se verbly reeds gereël was. Ek was teleurgesteld met onverwagte koste van R440 wat nie verduidelik was nie.

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Excellent location, friendly staff and owners.

Gillian accommodated me as I arrived a day earlier, there was a bigger room available as the next night's stay was already arranged. I was disappointed with an unexpected charge of R440 that was not explained.

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Phoenix Lodge and Waterside Accommodation 's response

Good morning,

We were happy to be able to accommodate you and your husband for the extra night. You were shown the room that you had booked for the next night and you requested an upgrade from a standard room to a luxury room. The increase in rate was discussed with you and your husband and the rate also included breakfast. We had made it perfectly clear that there are different rates for different room types, some with breakfast, some without, so we can only apologise if you did not understand this. The invoice also stated this clearly.

Kind regards,
Gillian

Phoenix Lodge and Waterside Accommodation
Dewald F - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dewald F
Family with young children

Awesome view, skoon en netjies, baie billike pryse. Vir seker terug volgende jaar.

Was 'n awesome blyplek. Ons is vir seker volgende keer terug om daar te bly.

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Awesome view, clean and tidy, very reasonable prices. For sure back next year.

Was an awesome place to stay. We will definitely be back next time to stay there.

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Petrus F - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petrus F
With spouse/partner

Prenyjie pragtige uitsig - netjies en vriendelike diens.

Absoluut pragtige plek met pragtige uitsig.

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Prenyjie beautiful view - neat and friendly service.

Absolutely beautiful place with beautiful view.

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John W - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John W
With spouse/partner

Love it.

Will definitely return.

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Marius V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marius V
With spouse/partner

Soos bo.

Fantasties, sal aanbeveel vir enige iemand. Diens was fantasties en nie nodig om enige addisionele versoeke te rig nie. Braai geriewe uitstekend en alles onmiddellik beskikbaar.

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As above.

Fantastic, would recommend to anyone. Service was fantastic and no need to make any additional requests. Braai facilities excellent and everything immediately available.

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Chris H - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Chris H
With spouse/partner

Vriendelik ontvang. Eenheid is daagliks skoon gemaak.

Lekker rustig met 'n fantastiese uitsig. Baie skoon en netjies.

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Friendly welcome. Unit was cleaned daily.

Nice and quiet with a fantastic view. Very clean and tidy.

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Lorraine M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lorraine M
With friends

Awesome.

We had a wonderful stay, and the staff treated us well. The breakfast was nice and filling, and there are lots of restaurants close to the lodge where you can walk to get there and it's safe.

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Steve V - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Steve V
With friends

Comfortable, neat, clean accommodation with great views.

Will definitely stay there again.

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Koot D - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Koot D
With spouse/partner

The friendly reception and the neat and clean accommodation can only be complimented. The view from the bedroom overlooking the Knysna Heads is to die for. My only complaint is that the meat on the breakfast menu consisted of bacon and pork sausages. Unfortunately, my wife is unable to eat pork, so she could not enjoy her breakfast. Other than that, it was a most enjoyable stay and full marks to the proprietor and his good lady.

Phoenix Lodge and Waterside Accommodation

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Tania M - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tania M
With spouse/partner

Baie aangenaam - pragtige plek.

Oprit was vir my bietjie scary, maar dis my issues. Dis regtig baie lekker daar.

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Very pleasant - beautiful place.

The driveway was a bit scary for me, but that's my issues. It's really very nice there.

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Andre D - Jul 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Andre D
With spouse/partner

Lekker gebly.

Goeie ligging met uitsig oor strandmeer en naby alles.

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Nice stay.

Good location overlooking lagoon and close to everything.

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Delia A - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Delia A
On business

Fantasties.

Nadat my kar 6 km buite Knysna gaan staan het op pad terug na Albertinia moes ek dringend 'n nag deurbring in Knysna. Die eienaar het my akkommodasie opgradeer a.g.v. my "ordeal" maar bo en behalwe dit, was die vriendelikheid en hulpvaardigheid regtig net tops! Het 'n heerlike glasie wyn en goeie geselskap by hul kroegie aangebied en daarna het 'n heerlike warm stort en op die gemaklikste bed geslaap. Lekker digte gordyne het die kamer lekker donker gemaak. Dit was absoluut tops en ek sal vir seker weer daar tuisgaan op my sakereis in daai rigting!

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Fantastic.

After my car stopped 6 km outside Knysna on the way back to Albertinia I urgently had to spend a night in Knysna. The owner upgraded my accommodation due to my "ordeal" but on top of that, the kindness and helpfulness were really just tops! Offered a lovely glass of wine and good company at their bar and then had a lovely hot shower and slept on the most comfortable bed. Nice thick curtains made the room nice and dark. It was absolutely great and I will definitely stay there again on my business trip in that direction!

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Toni-anne R - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Toni-anne R
With spouse/partner

See Stars above. It was perfect for an overnight stay. ticked all the boxes.

Would stay there again.

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Magriet B - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Magriet B
With spouse/partner

Baie lekker en mooi. Baie vriendelik.

Ons was baie moeg en het gouer vertrek as wat ons beplan het.

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Very nice and beautiful. Very friendly.

We were very tired and left earlier than we had planned.

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Bertie D - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Bertie D
With spouse/partner

Baie skoon en mooi geriewe - vriendelike eienaar.

Ontbyt is beslis 'n moet!

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Very clean and nice facilities - friendly owner.

Breakfast is definitely a must!

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Sanet J - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanet J
Individual traveler

Baie vriendelik en behulpsaam.

Alles was 100%, maar met Knysna se baie koue, nat weer, moet daar nog 'n kombers wees asb.

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Very friendly and helpful.

Everything was 100%, but with Knysna's very cold, wet weather, there must be another blanket please.

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Lizette M - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizette M
Individual traveler

Had a great stay.

Great view, good location, friendly staff, good food and comfortable room.

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Maura R - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maura R
On business

Very comfy stay in great location.

Owners were very welcoming; very comfy and clean room. In a great location close to the lagoon, town and waterfront. Would recommend!

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De Wet R - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
De Wet R
With spouse/partner

Baie lekker gekuier, pragtige kamers, ons het heerlike bederfies in die kamer gekry.

Eienaars was baie behulpsaam. Daar was melk in die yskas vir ons koffie, vrugte, genoeg handdoeke. Dit was puik diens, en vir seker waarde vir geld! Baie dankie, ons het heerlik gekuier!

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Had a great time, beautiful rooms, we got delicious treats in the room.

Owners were very helpful. There was milk in the fridge for our coffee, fruit, enough towels. It was great service, and value for money for sure! Thank you very much, we had a great time!

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De Wet R - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
De Wet R
With spouse/partner

Pragtige Kamer, baie skoon en netjies. Ontbyt was heerlik. Pragtige uitsig.

Eienaars was baie vriendelik en behulpsaam. Ontbyt was heerlik en ons het baie lekker geslaap. Die bed en kussings was gemaklik!

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Beautiful room, very clean and tidy. Breakfast was delicious. Beautiful view.

Owners were very friendly and helpful. Breakfast was delicious and we slept very well. The bed and pillows were comfortable!

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Jolida R - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jolida R
With friends

Verwagtinge oortref.

Prentjiemooi uitsig, goeie en mooi interior, baie netjies. Heerlike ontbyt!

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Exceeding expectations.

Picturesque view, good and beautiful interior, very tidy. Delicious breakfast!

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Andre V - Feb 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Andre V
With friends

Netjies en goeie ontvangs. Verkeer voor gastehuis somtyds bietjie hinderlik.

Ontbyt se prys ietwat aan duur kant, het toe nie dit benut nie.

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Neat and good reception. Traffic in front of the guest house is sometimes a bit troublesome.

Breakfast's price somewhat on the expensive side, then did not take advantage of it.

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Geraldine B - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Geraldine B
With spouse/partner

Rustig en netjies.

Vriendelike mense. Lekker ontbyt en veilig.

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Quiet and tidy.

Friendly people. Nice breakfast and safe.

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Jacqueline T - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jacqueline T
Individual traveler

It was a comfortable stay with very clean, comfortable rooms with friendly service.

It is very close to the waterfront which made it convenient. The only problem is that it is very close to the road, and the traffic is very loud during the day. At night, the traffic was much less and I was able to sleep. Thanks for a lovely stay.

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Kobie S - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Kobie S
With spouse/partner

Great location.

Lovely staff and location.

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Pieter V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter V
With spouse/partner

Great place to stay.

Tick all the boxes. Was very happy to stay here.

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Dennis B - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dennis B
Individual traveler

Convenient lock up and go.

Comfortable, clean and compact accommodation. Perfect for a short stop over.

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Matthys P - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Matthys P
With spouse/partner

Friendly hosts. Nice rooms.

Needs air-conditioning and needs to be prepared for loadshedding.

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Janine M - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
1/5
Value for money
5/5
Janine M
Family with teenagers

Very comfortable, friendly staff, beautiful location.

Slightly noisy road just outside, but easily fixed by closing the sliding doors. Oh, and loved the convenience of an on-site bar for a relaxing glass of wine after a long day's traveling.

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Eugene N - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eugene N
Large group

Fantasties.

Gill en haar personeel het uit hul pad gegaan om ons vakansie die moeite weird te maak. Dankie vir 'n lekker tyd.

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Fantastic.

Gill and her staff went out of their way to make our vacation worthwhile. Thanks for a nice time.

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Meloney H - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Meloney H
With spouse/partner

Peaceful.

Lovely owners, staff was helpful, breakfast was lovely. Views was stunning.

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Karyn B - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karyn B
With spouse/partner

Excellent service, comfortable and clean, friendly and accommodating staff, great location and good breakfast accommodating special requests when not busy.

We thoroughly enjoyed our 10-day stay at Phoenix Lodge. The friendly owners, Graig and Gillian, go out of their way to make you feel at home. They know the area well and suggested some great restaurants and places of interest to visit. The location is great with awesome views of the Knysna Heads. We would definitely book here again.

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Pauline A - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Pauline A
With spouse/partner

Ons verblyf was aangenaam.

Ontvangs was vriendelik en warm. Hulle ontbyt moes ek betaal het, maar die bespreking het ontbyt ingesluit. So ek moes R880 bybetaal nadat ek reeds die bespreking vooruitbetaal het.

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Our stay was pleasant.

Reception was friendly and warm. I should have paid for their breakfast, but the reservation included breakfast. So I had to pay an additional R880 after I had already prepaid the reservation.

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Leon L - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon L
With spouse/partner

Vinnige russessie.

Na 'n lang pad, en 'n lang pad wat volg, kon ons 'n kans vat om asem te skep met 'n pragtige uitsig.

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Quick rest session.

After a long way, and a long way to follow, we were able to take a chance to catch our breath with a beautiful view.

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Elmarie G - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie G
With spouse/partner

Pragtige verblyf!

Eienaars baie vriendelik en behulpsaam. Akkommodasie was baie netjies en skoon. Pragtige uitsig. Sal beslis weer besoek!

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Beautiful stay!

Owners very friendly and helpful. Accommodation was very neat and clean. Beautiful view. Will definitely visit again!

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Miriam K - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Miriam K
With spouse/partner

Wonderlike uitsig en vriendelike gasvrou.

Waarde vir geld. Goeie ligging met vriendelike en professionele gasvrou en gasheer. Asemrowende uitsig en sal definitief weer van dit gebruik maak.

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Wonderful view and friendly hostess.

Value for money. Good location with friendly and professional hostess and host. Stunning view and will definitely use it again.

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Anel V - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Anel V
Family with teenagers

Mooi uitsig, vriendelike diens.

Mooi uitsig. Eenheid was klein vir gesin met tieners. Verder goed geslaap, lekker ontbyt en vriendelike diens.

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Nice view, friendly service.

Nice view. Unit was small for family with teenagers. Also slept well, nice breakfast and friendly service.

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Juliana M - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Juliana M
With spouse/partner

Netjies, skoon, mooi uitsig.

Parkeerplek net moeilik.

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Neat, clean, nice view.

Parking just difficult.

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Philip J - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Philip J
On business

Baie lekker gebly. Uitstekende diens. Die padgeraas kan pla as jy 'n ligte slaper is.

Sal aanbeveel. Lieflike uitsig oor die lagoon.

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Very nice stay. Excellent service. The road noise can bother you if you are a light sleeper.

Will recommend. Lovely view of the lagoon.

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Daniel W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daniel W
With spouse/partner

Wonderlik en verfrissend, die regte plek as jy van stilte en die seelewe hou.

Die ontbyt en gasvryheid is uitstekend. Die area is veilig en naby al die ontspanniningsgeriewe.

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Wonderful and refreshing, the right place if you like silence and sea life.

The breakfast and hospitality are excellent. The area is safe and close to all the recreational facilities.

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Allan M - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Allan M
With spouse/partner

Splendid couldn't have been better.

The owners made us feel so comfortable and welcome our whole experience there was a real treat. We can certainly recommend Phoenix Lodge and waterside to any one needing accommodation in Knysna. The view from our room was just incredible.

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Uwe H - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Uwe H
Family with teenagers

A lovely facility with a great view.

The accommodation was lovely, with a great view of the lagoon. It is located conveniently close to town. The breakfast was great and the hosts were very attentive.

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Chrisna D - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chrisna D
With spouse/partner

Oornag op pad met Tuinroete.

Gerieflik, skoon, goeie beddens en warm stort vir oornag.

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Overnight on the way with Garden Route.

Comfortable, clean, good beds and hot shower for overnight.

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Theo E - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theo E
With spouse/partner

Verblyf uit die hoogste rakke.

Verblyf by hierdie lodge kan ten sterkste aanbeveel word, van die gehalte van die verblyf, die smaaklike ontbyte en die vriendelike eienaars, Craig en Gill.

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Accommodation from the highest shelves.

Staying at this lodge can be highly recommended, from the quality of the accommodation, the tasty breakfasts and the friendly owners, Craig and Gill.

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Niel B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niel B
With spouse/partner

Clean, comfortable and stunning.

Craig and his wife put in a lot of effort to make us comfortable and at home. The view is stunning, really worth the money.

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Jennifer V - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jennifer V

Goed

Baie goed verwelkom en bedien.

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Well

Very well welcomed and served.

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Michelle M - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle M
With spouse/partner

Beautiful views, gracious hosts.

Lovely clean, spacious room and bathroom. Friendly accommodating hosts. Stunning views!

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Reaza W - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reaza W
With spouse/partner

Dit is was fantasties

Dit is rustig en ons het lekker ontspan. Die eienaars is asemrowend en altyd daar om te help. Die braaigeriewe is 'n wenner en 'n lekker plek vir kuier om die vuur.

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It was fantastic

It is peaceful and we had a great time relaxing. The owners are amazing and always there to help. The braai facilities are a winner and a nice place to hang out around the fire.

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Christo E - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo E
With spouse/partner

Absoluut fantasties, baie netjies en skoon!

Gasvryheid, skoon en netjies, sal beslis weer daar oorslaap.

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Absolutely fantastic, very neat and clean!

Hospitality, clean and tidy, will definitely stay there again.

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Yaseen M - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yaseen M
With spouse/partner

Location was the best, just what we were looking for.

Our stay was short but sweet. The only complaint I would have is that the bed was a bit saggy so considering I had a long drive back to CT, my rest was not exactly what I was hoping for.

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Sharon J - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharon J
Individual traveler

One of the best accommodations. The couple also very friendly and helpful and always wanted to know if everything is fine. Very neat and the best view.

Outstanding service and I will definitely recommend and make use of Phonix Lodge again.

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Johannes S - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Johannes S
With spouse/partner

Very comfortable. The bathroom even had bubble bath and bath salts which you do not normally see.

The Lodge has a restaurant for breakfast lunch and dinner. Food is delicious and well priced. Braai area is in front and has views of the lagoon.

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Melinda L - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Melinda L
With spouse/partner

Netjies en alles wat jy nodig het.

Vriendelike ontvangs. Kamers het die mooiste uitsig. Ons het heerlik geslaap op baie gemaklike bed.

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Neat and everything you need.

Friendly reception. Rooms have the most beautiful view. We slept wonderfully on a very comfortable bed.

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Lerina N - Mar 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lerina N
With spouse/partner

Asemrowende uitsig.

Die verkeer is net baie bedrywig, lorries en voertuie wat die hele nag dreun.

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Breathtaking view.

The traffic is just very busy, lorries and vehicles rumbling all night.

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Jakkie V - Mar 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Jakkie V
With spouse/partner

Teleurstellend, sal nie weer daar gaan bly nie.

Dit was glad nie lekker nie, die kamer wat gelys was as LUUKS was nie LUUKS nie, en dit was vrek klein, daar was GEEN warm water nie, die kussings was ou pap goed geen mens kan dit gebruik nie, die ligging van die lodge is teen die hoofstraat en niemand noem dit êrens nie. Ons het 2 aande bespreek en betaal maar het ander slaapplek gekry, kon regtig nie nog 'n and daar slaap nie. Die ontbyt was baie lekker.

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Disappointing, will not stay there again.

It was not nice at all, the room listed as LUXURY was not LUXURY, and it was damn small, there was NO hot water, the pillows were old squishy stuff no one can use, the location of the lodge is on the main street and nobody mentions it anywhere. We booked and paid for 2 nights but got another place to sleep, really couldn't sleep another night there. The breakfast was very nice.

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Ben B - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Ben B
With spouse/partner

Aangename verblyf.

Baie netjies en skoon. Hartlik ontvang. Mooi uitsig.

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Pleasant stay.

Very neat and clean. Warmly received. Nice view.

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Riaan V - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riaan V
Individual traveler

Vriendelik en skoon en mooi.

Vriendelike en hulpvaardige ontvangs. Skoon en goed toegeruste kamer met alles en nog meer wat mens nodig het. En die view is so mooi.

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Friendly and clean and beautiful.

Friendly and helpful reception. Clean and well equipped room with everything and more that one needs. And the view is so beautiful.

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Maggie W - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maggie W
With spouse/partner

Beautiful room, very friendly hosts.

The room was large, beautiful, and had everything we needed - the shower was amazing! The view from the room and balcony was beautiful. The hosts were very friendly and attentive. I would recommend this place to anyone. We will definitely be back!

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Frank F - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Frank F
With spouse/partner

Everything was great.

I particularly liked that the hosts gave us places to go and visit, particularly as the beaches were closed. This helped us a lot, to get to know Knysna and its beauty. The hosts were very friendly and really made us feel at home. What could be worked on, is to have more channels on the TV. Because of the curfew we couldn't stay out past 21:00 and had to watch TV. The movie channels were very limited and there were no sport channels. It would have been great to have sport channels, for a sports fanatic like me.

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Phoenix Lodge and Waterside Accommodation 's response

Thank you for your kind words. We are sorry that you didn't mention that you wanted to watch movies whilst you were here. We have a DVD player for the guests and a huge array of DVDs. Also, the sports packages are available for viewing in the restaurant area. Hopefully, you can take advantage of these facilities when next you are in Knysna. Kind regards, Craig and Gillian

Phoenix Lodge and Waterside Accommodation
Frik B - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Frik B
Large group

Uitstekende ligging en uitsig.

By aankoms is ons buite deur eienaar ontvang en onmiddellik welkom laat voel. Baie lekker aandete daar genuttig. Motorfietse in 'n garage toegesluit. Sal definitief weer besoek.

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Excellent location and view.

Upon arrival we were greeted outside by the owner and immediately made to feel welcome. Enjoyed a very nice dinner there. Motorcycles locked in a garage. Will definitely visit again.

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Stephen D - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephen D
With spouse/partner

Pragtig!

Extremely well hosted and had an awesome stay in a clean and neat space.

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From
R920
per night, for 2 ppl
From
From R920
per night, for 2 ppl
From
R920
per night, for 2 ppl
Make a Booking
  • Capacity: 34 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 126 Old Cape Road, Paradise, Knysna, 6570, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAea651e7df1b8cf8bb9c4be7fc54b837e67124c421abb6999d7e6816454d94fb3a88659500cd622b41f4e23e798117645bb9b?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R920 per night, for 2 ppl 63 5 1 5 126 Old Cape Road Paradise 6570 Western Cape 021 201 8900 14:00-19:00 10:00 -34.036727235347 23.030011050262
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