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The Sandcastle Guest House

Guest House

Review Summary

4 out of 5from 37 reviews for The Sandcastle Guest House
Cleanliness
4.1/5
Service
4.0/5
Location
3.9/5
Safety
4.4/5
Value for money
3.6/5
Daleen C - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daleen C
Family with young children

Family road trip.

Ideaal vir oornag stop of paar dae oorbly. Geen direkte toegang na die strand nie. DStv het nie gewerk nie, maar is nie belangrik nie. Michelle is baie vriendelik en hulpvaardig.

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Family road trip.

Ideal for an overnight stop or a few days stay. No direct access to the beach. DStv didn't work, but that's not important. Michelle is very friendly and helpful.

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Cherise P - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Cherise P
With spouse/partner

Ons kuiertjie was kort, maar sal ons defnitief weer binnekort sien.

Lieflike plek met een stunning view, terwyl jy 'n lekker knertsie kan geniet, 'n vuurtjie aansteek en reguit uitkyk op die see.

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Our visit was short, but we will definitely see each other again soon.

Lovely place with a stunning view, while you can enjoy a nice snack, light a fire and look straight out at the sea.

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Anonymous Guest - Feb 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
Individual traveler

Pleasant.

The aircon doesn't work. The DSTV / TV is not working. No candles for load shedding time. No more breakfast available.

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Jano T - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Jano T
With spouse/partner

Vriendelik, netjies en goeie diens.

Al negatiewe komentaar is dat ek het vereis het of so te sê die plek gekies het, omdat daar 'n lugversorger in die kamer was. Met aankoms was ons vertel die lugversorger werk al jare nie, so ek voel dis valse advertensie. Ek het 'n mediese kondisie waar ek heeltyd moet koue lug op my hê. Ek moes aanvra vir 2 waaiers net om my kondisie onder beheer te hou - iets waarna die webtusite kan inkyk.

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Friendly, neat and good service.

All negative comments are that I required or so to speak chose the place, because there was an air conditioner in the room. On arrival we were told the air conditioner has not worked for years, so I feel it's false advertising. I have a medical condition where I have to have cold air on me all the time. I had to apply for 2 fans just to keep my condition under control - something the website can look into.

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Macky V - Jan 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
1/5
Safety
3/5
Value for money
1/5
Macky V
With spouse/partner

Not at all what is advertised.

Very disappointed, we even lost 1 night's money. It's not a place I would go back to.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
1/5
Safety
3/5
Value for money
1/5
Anonymous Guest
With spouse/partner

Could not sleep was too hot in room. Short aircon.

Friendly service. Nice environment. Just a pity that aircon doesn't work. went to sleep in the van because it was too hot in the room.

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Chris B - Mar 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Chris B
With spouse/partner

Nie in die kamer waarin gebly het nie.

Was sonder vensters en het 'n muf reuk gehad. Lugversorger het nie gewerk nie. Was geen bakke om kos te maak of warm te maak in die mikrogolf nie. Braaigeriewe maar geen braaitang nie.

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Not in the room stayed in.

Was windowless and had a musty smell. Air conditioner did not work. Do not wash any bowls for cooking or heating in the microwave. Braai facilities but no braai tongs.

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The Sandcastle Guest House 's response

Good day
We are not a self catering establishment.
We supply a braai area for the guests, utensils would have been supplied on request if you did not bring your own.
We were not informed of your intensions to have a braai.
Crockery and cutlery was supplied in your room for your convenience which was sufficient for dinner and breakfast.
Some rooms have air conditioners and others have fans.
The room you booked was fitted with a fan.
It is unfortunate that we were not able to fulfill your requirements.
Perhaps a self catering establishment would have been a better option for you.
Kind regards
Gail

The Sandcastle Guest House
Ursula V - Mar 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Ursula V
With spouse/partner

It was pleasant, view is amazing.

Needs attention outside, the air-con was not working but they did supply a fan.

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Herman V - Mar 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Herman V
With spouse/partner

Kan verbeter.

Pragtige uitsig, matras moet vervang word, bedompige reuk in kamer, parkering beperk en moeilik om te draai.

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Can improve.

Beautiful view, mattress needs replacing, musty smell in room, limited parking and difficult to turn around.

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Edwin W - Jan 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
1/5
Safety
4/5
Value for money
1/5
Edwin W
Family with young children

Not satisfied with this accommodation.

Lights did not work. Air-conditioner not working. Not enough hot water for whole family to bath. No hot water at basin.

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Marie B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Marie B
With spouse/partner

Geselig.

Diens was baie professioneel, plek baie skoon en die dame baie behulpsaam.

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Sociable.

Service was very professional, place very clean and the lady very helpful.

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The Sandcastle Guest House 's response

Hi Marie,
Thank you for your good review.
It was a pleasure having you stay at the guest house, and we hope to see you again in the near future.
Kind regards,
Gail

The Sandcastle Guest House
Geraldine B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Geraldine B
With spouse/partner

Very nice view and relaxing place.

Really enjoyed our stay. Rooms are nice and clean and the view is amazing.

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The Sandcastle Guest House 's response

Good morning Geraldine,
Thank you for your good review.
We are happy to know that you enjoyed your stay at our guest house.
Kind regards,
Gail

The Sandcastle Guest House
Anton O - Dec 2021
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Anton O
With spouse/partner

Wins is belangriker as kliëntediens.

Het plek bespreek in 'n kamer met see uitsig. Dit is wat ons gekry het maar ongelukkig nie 'n uitsig wat geniet kan word nie. Die kamer is aangelap. Die plafon is baie laag en daar is baie min ventilasie. Die badkamer het nie 'n deur nie maar 'n gordyn, na 31 jaar wil ek nog steeds nie my badkamer geluide met my vrou deel nie. Die gemeenskaplike braaigeriewe is ook reg voor die deur wat beteken daar is geen privaatheid nie, iemand wat sit en braai sit letterlik in jou deur m. a. w. die see 'uitsig' waarvoor jy betaal het is nou basies 'n uitsig van 'n vreemde persoon wat braai. Om buite by 'n tafel te sit is ook nie moontlik tensy jy nie omgee vir gemors wat deur die houtdek bo op jou val, dis nie 'n blaartjie wat in jou drankie dryf nie, dis die ou wat op die dek loop se voetskimmel. Hulle adverteer wifi maar volgens hulle is daar nie, die netwerk is wel sigbaar. Ook bedien hulle nie meer ontbyt a.g.v. covid maar die feit en ook dat hulle nie wifi het nie maak geen verskil aan die prys nie, jy kry net minder vir dieselfde prys. Winsbejag op sy maksimum. Sal beslis nie weer daarheen terugkeer nie.

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Profit is more important than customer service.

Booked a room with a sea view. This is what we got but unfortunately not a view that can be enjoyed. The room is patched up. The ceiling is very low and there is very little ventilation. The bathroom doesn't have a door but a curtain, after 31 years I still don't want to share my bathroom sounds with my wife. The communal braai facilities are also right in front of the door which means there is no privacy, someone sitting and braai is literally sitting in your door m. a. w. the sea 'view' you paid for is now basically a view of a strange person having a barbecue. Sitting outside at a table is also not possible unless you don't care about mess falling on you through the wooden deck above, it's not a leaf floating in your drink, it's the guy walking on the deck's foot mold. They advertise wifi but according to them there isn't, the network is visible. They also no longer serve breakfast due to covid but the fact and also that they don't have wifi makes no difference to the price, you just get less for the same price. Profiteering at its maximum. Definitely will not return there again.

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Annika K - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Annika K
With spouse/partner

Baie behulpsaam, vriendelike diens.

Lekker en gemaklik. Baie vriendelik en behulpsaam.

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Very helpful, friendly service.

Nice and comfortable. Very friendly and helpful.

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The Sandcastle Guest House 's response

Good day Annika,
Thank you for your good review.
It was a pleasure having you stay at our guesthouse.
Kind regards,
Gail

The Sandcastle Guest House
Jaques K - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaques K
With spouse/partner

Dit voel soos om by die huis te wees.

Gail, you and your staff were tops. Thank you for making our brief stay at Sandcastle Guest House a time to cherish for a long time. A home away from home.

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The Sandcastle Guest House 's response

Good day Jaques,
We are very happy you enjoyed your stay with us.
It was a pleasure having you at the guesthouse.
We hope you will visit again soon.
Kind regards,
Gail

The Sandcastle Guest House
Antonella P - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Antonella P
With spouse/partner

Baie mooi uitsig en ontspanne atmosfeer.

Pragtige uitsig en 'n baie netjiese tuin. Mens voel sommer tuis.

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Very nice view and relaxed atmosphere.

Beautiful view and a very neat garden. You just feel at home.

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Hannes V - Jun 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Hannes V
With spouse/partner

Baie goeie ervaring.

Gastehuis is baie vriendellike dame. Gail is baie behulpsaam. Beveel die plek sterk aan.

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Very good experience.

Guest house is very friendly lady. Gail is very helpful. Highly recommend the place.

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The Sandcastle Guest House 's response

Hi Hannes,
Thank you for your lovely review, it was a pleasure having you stay at our Guesthouse and we hope to see you again soon.
Kind regards,
Gail
The Sandcastle Guesthouse

The Sandcastle Guest House
Janiete V - May 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Janiete V
With spouse/partner

Just perfect. Very nice and quiet.

Very neat and well looked after. The sea view is awesome. Due to Covid-19 no breakfast was served, but besides this we can really recommend the guesthouse. Great service all around.

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The Sandcastle Guest House 's response

Hi Jeanie
It was a pleasure having you stay, thank you for the good review, we hope to see you here again soon.
Kind regards
Gail
The Sandcastle Guesthouse

The Sandcastle Guest House
Pieter L - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Pieter L
With spouse/partner

Rustig.

Baie lekker gebly, Sal weer daar oor slaap.

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Restful.

Very nice stay, Will sleep there again.

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Marius R - Jan 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
1/5
Marius R
With spouse/partner

OK, nie indrukwekkend.

Aanvanklike bespreking was bed en ontbyt soos op internet adverteer. Met skok verneem met aankoms geen ontbyt. Kamers is nie ingerig vir self-catering nie.

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OK, not impressive.

Initial booking was bed and breakfast as advertised on internet. Shocked to learn on arrival no breakfast. Rooms are not set up for self-catering.

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The Sandcastle Guest House 's response

Good day

Please be advised that our Rates are Room only Basis. It is stipulated very clearly on all quotations sent from the booking sites that the rates charged are on a Room Only Basis. Room only does NOT include breakfast.

Regards
Sandcastle Guesthouse

The Sandcastle Guest House
Martie E - Dec 2020
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
3/5
Martie E
With spouse/partner

Rustig tot gaste in no. 4 gekom het.

Plek is baie skoon maar beknop. Geen privaatheid. Parkering ook 'n probleem.

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Peace to guests in no. 4 came.

Place is very clean but cramped. No privacy. Parking also a problem.

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Amanda V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Amanda V
With spouse/partner

Gerieflik en ontspannend

Die plek se uitleg is fantasies, ons was 'n aand laat uit gewees en het niemand gepla toe ons in gekom nie. Die personeel is almal baie vriendelik en die perseel is baie netjies en skoon.

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Comfortable and relaxing

The layout of the place is fantastic, we were out late one night and didn't bother anyone when we entered. The staff are all very friendly and the premises are very neat and clean.

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The Sandcastle Guest House 's response

Hi Amanda

Thank you for your lovely review, it was a pleasure having you stay at our Guesthouse and we hope to see you again soon.

Kind regards
Gail
The Sandcastle Guesthouse

The Sandcastle Guest House
Andre K - Dec 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
2/5
Andre K
With spouse/partner

Aangenaam, maar nie waarde vir geld

Mens verwag ten minste ’n lugversorger en beter badkamergeriewe vir die prys.

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Pleasant but not value for money

One expects at least an air conditioner and better bathroom facilities for the price.

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Freek D - Dec 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Freek D
With spouse/partner

Leker gebly behalwe vir die air-conditioner wat nie werk in die kamer nie, ons is ook nie 'n keuse gebied vir 'n ander kamer met verkoeling nie.

Dit was baie warm. Die dame het ons 'n extra waaier in die kamer gesit. Die ligging van die verblyf is perfek. Die blek is netjies en buiten die verkoeler is daar geen foute.

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Nice stay except for the air-conditioner not working in the room, we were also not offered a choice for another room with cooling.

It was very hot. The lady put us an extra fan in the room. The location of the accommodation is perfect. The sheet metal is neat and apart from the radiator there are no faults.

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Janine V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janine V
With spouse/partner

Baie rustig

Dis ’n baie lekker plek en die see-uitsig is wonderlik. So rustig daar. Het ons verblyf baie geniet.

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Very calm

It's a very nice place and the sea view is wonderful. So peaceful there. Really enjoyed our stay.

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Arthur C - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Arthur C
With spouse/partner

Stay was pleasant and convenient.

Only problem was that they advertise air-conditioning, but it did not work.

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Barry V - Oct 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Barry V
With spouse/partner

Kamer baie klein, en bed baie oud, glad nie 'n plesier nie.

Die ingang na die gastehuis is verskriklik gevaarlik. Jy staan halfpad in die middel van die pad om in te gaan, dan moet jy nog uitklim om die interkom te druk. Baie gevaarlik.

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Room very small, and bed very old, not a pleasure at all.

The entrance to the guest house is terribly dangerous. You stand halfway in the middle of the road to enter, then you still have to get out to press the intercom. Very dangerous.

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Johnny S - Sep 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Johnny S
With spouse/partner

Besige area.

Was veronderstel om B&B te wees. Bookings sluit ontbyt in. As ek nie gevra het oor die ontbyt nie, sou ek nie geweet het hul doen nie ontbyt met Covid nie. Ander plekke gee almal ontbyt.

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Busy area.

Was supposed to be B&B. Bookings include breakfast. If I hadn't asked about the breakfast, I wouldn't have known they don't do breakfast with Covid. Other places give everyone breakfast.

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The Sandcastle Guest House 's response

Hi daar

Dankie dat U by ons oorgebly het. Volgens die betaling was die kamer vir R800 dit is net vir kamer alleen, ontbyt is R80 per kop, en moet vooraf gereel word. Dit was vanselfsprekend dat U nie ontbyt ontvang het nie,

Jammer vir die misverstand maar dit staan so op ons besprekings platform. Ons het U ook toegelaat om 4 ure voor die tyd in te boek sonderextra kostes Boek in tyd is vanaf 2 uur af

Groete

The Sandcastle Guest House
Karin D - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Karin D
Family with young children

Ons het dit vreeslik geniet, was lekker rustig gewees en veilig.

Great plek met great mense wat jou tuis laat voel, plek word elke oggend netjies skoongemaak, veilige parkeerplek vir jou motor, lekker ontbyt in die oggend met 'n mooi see-uitsig, sal beslis ons weer sien.

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We really enjoyed it, it was nice and quiet and safe.

Great place with great people who make you feel at home, place is cleaned neatly every morning, safe parking for your car, nice breakfast in the morning with a nice sea view, will definitely see us again.

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The Sandcastle Guest House 's response

Baie dankie.

The Sandcastle Guest House
Derrick P - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Derrick P
Family with young children

Do not recommend this location to anyone.

Charged for bed and breakfast, on arrival we were informed that there will be no cooked breakfast on the 25th and 26th as it was a holiday, second morning there was no breakfast (at 07:00 the dining area was locked up) my 4 year old was hungry and doesn't understand why he can't eat, took him for takeaway. One aircon not working and when asked about it, the owner said the remote was stolen, free Wi-Fi - what a joke there was no Wi-Fi at all, we actually cut our stay short and left a day before our check out date.

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The Sandcastle Guest House 's response

Good day.
As to the aircon, we did inform you about the remote, we also got a new universal one from the people who serviced the aircon as it was stolen, but you had a 6 sleeper 2 bedroomed unit and the other big room had an aircon which worked. As to the breakfast on the 2nd morning, if you read the rules breakfast is served from 8 am.
You also had a visitor at 6.45 am in the morning ringing the bell continuously after answering it. I was in the shower. I wasn't even greeted, I was just told that his brother is staying here.
Also, you actually offered to google the remote as you said it needed a password. Apologies if you feel that way.
Happy New Year

The Sandcastle Guest House
Sonja V - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Sonja V
With spouse/partner

Wonderlik.

Dit was 'n heerlike plekkie, ontbyt fantasties gewees. Baie dankie.

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Wonderful.

It was a lovely place, breakfast was fantastic. Thank you very much.

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The Sandcastle Guest House 's response

Baie dankie, ek waardeer, julle was self skitterende sterre.

The Sandcastle Guest House
Johan M - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan M
With spouse/partner

Baie netjies met van die beste uitsigte oor die see!

Netjiese kamers, vriendelike diens en heerlike swembad mat pragtige uitsig op die see. Ons het nie daar geëet nie, maar die kos het heerlik geruik. Sal beslis weer daar gaan kuier.

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Very tidy with some of the best views over the sea!

Neat rooms, friendly service and a lovely swimming pool with a beautiful view of the sea. We didn't eat there, but the food smelled delicious. Will definitely visit there again.

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Petrus M - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Petrus M
With spouse/partner

Wonderlike verblyf.

Pragtige plekkie om te wees, veilige parkering en vriendelike persone daar.

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Wonderful accommodation.

Beautiful place to be, safe parking and friendly people.

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Baie dankie vir die resensie, ek waardeer dit.

The Sandcastle Guest House
Belle-marie P - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Belle-marie P
With spouse/partner

Will go there again.

Very nice place to go to for a holiday. Very central to shopping mall and beaches.

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Danie J - Jun 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Danie J
Individual traveler

Baie lekker.

Die Sandcastle gastehuis is in 'n redelike stil gedeelte van Amanzimtoti geleë. Die kamers is netjies en skoon. Die kliëntediens is uitstekend. Die gastehuis het 'n mooi uitsig oor die see. Parkeerarea is beperk en sal 'n probleem wees as die gastehuis vol bespreek is. Ontbyt word bedien in 'n koffiehuis reg oorkant die pad. Die gastehuis bied nie direkte toegang tot die strand nie (jy moet ten minste 2 km ry om by die naaste strand uit te kom).

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Very nice.

The Sandcastle Guest House is located in a fairly quiet part of Amanzimtoti. The rooms are neat and clean. Customer service excellent. The guesthouse has a beautiful view of the ocean. Parking is limited and might be a problem when the guesthouse is fully booked. Breakfast is served in a coffee shop across the road. The guesthouse does not offer direct access to the beach (you have to drive at least 2 km to reach the nearest beach).

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Gerniva M - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerniva M
Family with young children

The place is neat and clean and the view is beautiful.

We really enjoyed our stay and I will recommend it to friends and family.

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Belinda J - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Belinda J
Family with teenagers

Beautiful Guest House.

We had a lovely stay, friendly people, beautiful setting, lovely place all and all.

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From
R900
per night, for 2 ppl
From
From R900
per night, for 2 ppl
From
R900
per night, for 2 ppl
Make a Booking
  • Capacity: 21 people
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 25 Rockview Road, Amanzimtoti, 4126, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDA2MmJhNjhkLTI3MzMtNDE1ZC1iYTNmLTRjNzhhZjAyYjUwNQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R900 per night, for 2 ppl 37 5 1 4 25 Rockview Road Amanzimtoti 4126 KwaZulu-Natal 021 201 8900 14:00-18:00 10:00 -30.066582043329 30.877483321426
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