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Town Lodge Umhlanga

12 reviews
Hotel

Review Summary

4.5 out of 5from 12 reviews for Town Lodge Umhlanga
Cleanliness
4.6/5
Service
4.1/5
Location
4.4/5
Safety
4.8/5
Value for money
4.4/5
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Thandiwe M - Mar 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Thandiwe M
Large group

Same as above.

We had a good stay at Town Lodge. The only complaint I have is the card system that they use for the lifts and the exit gates. We had to insert the card several times before it could accept the card. Even at the gate, we experienced the same problem, which was extremely frustrating. The card machines need to be fixed or upgraded.

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Abraham W - Jul 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
1/5
Abraham W
On business

Teen ongeveer R1950 per nag, sonder ontbyt, is dit beslis baie duur. Daar is nie drinkwater in die kamer beskikbaar nie, en dit was nie aan ons verduidelik nie.

Met navraag het ons uitgevind dat jy water moet kom haal by ontvangs vanuit 'n "dispenser", maar geen bottels of bekers vir die doel word voorsien nie. Ontbyt teen R190 per persoon is ook buitensporig hoog. Daar is beslis beter en meer bekostigbare opsies in Umhlanga beskikbaar.

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At around R1950 per night, without breakfast, it is certainly very expensive. There is no drinking water available in the room, and this was not explained to us.

On enquiry, we found out that you have to collect water at reception from a "dispenser", but no bottles or cups for that purpose are provided. Breakfast at R190 per person is also excessively high. There are certainly better and more affordable options available in Umhlanga.

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Town Lodge Umhlanga 's response

Liewe Abraham

Dankie vir die terugvoer oor jou verblyf by Town Lodge Umhlanga.

Ek is nie seker waarna jy verwys met die R 1950 bedrag nie. Dit is nie die R 1350 wat jy wel betaal het per aand nie. Laat weet asseblief, sodat ons dit vir jou kan uitsorteer.

Dankie vir jou terugvoer oor die water. Soos ek in my kommunikasie op die City Lodge platform gesê het, ons het bottels beskikbaar by ontvangs. Dit moes beter verduidelik gewees het. Dit is iets wat ek uitgesorteer het, danksy jou terugvoer.

Die ontbyt is 'n vol Engelse ontbyt met n wye verskeidenheid opsies om van te kies. Dit word daagliks vars voor berei en jy is welkom om te eet soveel jy voor kans sien. Ons ontbyt is definitief goedkoper as meeste hotel ontbyte in Umhlanga.

Ek is jammer om te hoor dat jy nie teen volle gelukkig was nie. Mag ek miskien voorstel dat die Road Lodge Umhlanga 'n goeie opsie kan wees, as u soek na n goedkoper opsie.

Lekker dag en dankie weer vir jou terugvoer.

Groete
Lizelle

Town Lodge Umhlanga
Wayne V - May 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
5/5
Wayne V
With spouse/partner

Comfortable. Safe. Just the staff needs more training on Customer Care.

When questioned on the vending machine not taking our money, the receptionist shouted that the machine is working. The very helpful security came to assist only to discover that the machine was faulty.

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Town Lodge Umhlanga 's response

Dear Wayne

Thank you for your feedback.

Your feedback has already been replied to on another platform.

Kind Regards
Lizelle

Town Lodge Umhlanga
Anonymous Guest - Mar 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner

On a very busy street with tremendous street noise.

For the price we are bqi disappointed. Only 1 coffee bag and 1 sugar bag per person. Bedding incredibly hard and uncomfortable. Pillows mushy and no choice for harder or thicker pillows. Quite disappointed with the choice of accommodation. However, must say that the staff were very friendly and attentive at all times.

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Dané T - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dané T
On business

Skoon en netjies.

Naby aan die lughawe. Heerlike kos.

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Clean and tidy.

Close to the airport. Delicious food.

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Town Lodge Umhlanga 's response

Baie dankie.
Lizelle

Town Lodge Umhlanga
Lerato M - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lerato M
With spouse/partner

Lovely hotel and well located within in Umhlanga.

The breakfast price is very expensive for R175. Especially if you are staying for about 5 days. I'd suggest they reduce it or give long staying guests a discounted rate.

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Town Lodge Umhlanga 's response

Thank you. Lizelle

Town Lodge Umhlanga
Elmari M - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmari M
Individual traveler

Baie veilig en netjies. Behulpsame personeel.

Sal aanbeveel vir ander toeriste.

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Very safe and tidy. Helpful staff.

Will recommend to other tourists.

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Town Lodge Umhlanga 's response

Much appreciated. Lizelle

Town Lodge Umhlanga
Hansie S - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hansie S
Individual traveler

Netjies, gerieflik, skoon.

Blyplek is alles wat verwag word - skoon linne en handdoeke, gemaklike bed en stort.

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Neat, comfortable, clean.

Accommodation is everything expected - clean linen and towels, comfortable bed and shower.

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Town Lodge Umhlanga 's response

Dankie Hansie. Lizelle

Town Lodge Umhlanga
Andrea P - Sep 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Andrea P
With spouse/partner

Lekker, sentraal en netjies met goeie personeel.

Netjiese kamers, vriendelike personeel.

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Nice, central and tidy with good staff.

Neat rooms, friendly staff.

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Town Lodge Umhlanga 's response

Baie dankie. Lizelle

Town Lodge Umhlanga
Dedryck V - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dedryck V
With spouse/partner

Baie vriendelike personeel. Baie naby aan alles.

Kamers was uitstekend, ontbyt was so lekker, met die aangenaamste mense.

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Very friendly staff. Very close to everything.

Rooms were excellent, breakfast was so good, with the nicest people.

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Town Lodge Umhlanga 's response

Wonderlik, dankie. Lizelle

Town Lodge Umhlanga
Vincent T - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vincent T
With spouse/partner

Very modern and secure. The "safety access card" was a delight. Very organised and managed.

Stayed over for one night. On arrival we received a most warm welcome by staff and they were very efficient in booking us in and ushering us to our room which was spotless, tidy and beautifully furnished with functional and practical finishes.

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Town Lodge Umhlanga 's response

Thank you. Lizelle

Town Lodge Umhlanga
Ansie V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie V
On business

Fantasties

Baie lekker gebly en sal dit beslis aanbeveel. Die uitsig was 'n belewenis.

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Fantastic

Had a great stay and would definitely recommend it. The view was an experience.

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Town Lodge Umhlanga 's response

Dankie. Lizelle

Town Lodge Umhlanga
Get a Quote
From
R1 450
per night, for 2 ppl
From
From R1 450
per night, for 2 ppl
12 reviews
Make a Booking
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From
R1 450
per night, for 2 ppl
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  • Capacity: 308 people
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: Corner of Umhlanga Ridge Boulevard and Meridian Drive, Umhlanga, 4319, KwaZulu-Natal
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA4ad7a2137be099cbbffe3adf7f0a195711c5a6a37e9f33a915ad3cfde20a2739058baddcef41e3be0d3220d6715b5c2add49?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 450 per night, for 2 ppl 12 5 1 5 Corner of Umhlanga Ridge Boulevard and Meridian Drive Umhlanga 4319 KwaZulu-Natal 021 201 8900 14:00-23:00 11:00 -29.7172514 31.0662748
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