Successfully reported
The easiest way to find and book accommodation across South Africa!
+25

Citadel

5 reviews
Guest House

Review Summary

4.5 out of 5from 5 reviews for Citadel
Cleanliness
4.6/5
Service
4.2/5
Location
4.6/5
Safety
4.6/5
Value for money
4.6/5
Get a Quote
Lizelle P - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle P
Family with young children

Waarde vir geld.

Baie vriendelike mense en baie netjiese plek.

This review is being shown in its original language.
Translate to English.

Value for money.

Very friendly people and very neat place.

This review has been automatically translated using Google.
View original in Afrikaans.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Elvinia J - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elvinia J
With friends

Was fantasties.

Dit was net baie lekker.

This review is being shown in its original language.
Translate to English.

Was fantastic.

It was just really fun.

This review has been automatically translated using Google.
View original in Afrikaans.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Luzane P - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luzane P
With friends

Bitter lekker.

Sal weer gebruik maak van die verblyf.

This review is being shown in its original language.
Translate to English.

Bitterly delicious.

Will use the accommodation again.

This review has been automatically translated using Google.
View original in Afrikaans.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful
Ryan L - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ryan L
Family with young children

Relaxing and comfortable.

We arrived so tired and moody but were pleasantly greeted by Helena the owner and her adorable doggies. She was so accommodating and friendly, we felt so comfortable and relaxed that we felt like we were at our own home.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

Citadel 's response

Hi Ryan, thanks for your recommendation. We loved having you here and look forward to seeing you again soon.

Citadel
Eugene P - Sep 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Eugene P
With friends

Place has great facilities but customer care was unacceptable and I have never experienced that with other hosts before.

On arrival, I was told we have an outstanding balance but we settled it before the stay. I had to pay an extra amount immediately because a 7 y/o accompanied us on the trip. I also had to complete extra documentation at Citadel, give a copy of my ID/license which is really unnecessary.

  Helpful      
Due to being a LekkeSlaap host, you're unable to mark this review as helpful

Citadel 's response

We are sorry that you feel this way. all our guests must complete the form that was handed to the guest. it is just a way to keep record of our guests.
the unit accommodate 6 people, never was asked if the guest could bring an extra person either an adult nor child.
we did not receive the payment when the guest arrived thus the question was asked about the outstanding payment. normally when you book for 6 people you come with 6 and not 7.

Citadel
Get a Quote
From
R1 200
per night (sleeps 6)
From
From R1 200
per night (sleeps 6)
5 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R1 200
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 14 Kieriehout Street, Hartenbosheuwels, Hartenbos, 6520, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAc098b67855bb09bdb477fe4457821f444ba4167c05f37b94b64d09d4e47e09214c939a8d4f120de01e82fec679dcc9867e83?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night (sleeps 6) 5 5 1 5 14 Kieriehout Street Hartenbosheuwels 6520 Western Cape 021 201 8900 14:00-19:00 10:00 -34.126615467879 22.103312015533
SUBSCRIBE TO GET AWESOME ACCOMMODATION SPECIALS!
SUBSCRIBE FOR AWESOME SPECIALS!