Motozi Lodge
Review Summary
Cinta B - Mar 2024
Overall rating
Rustige atmosfeer.
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Calm atmosphere.
Very nice stay, thank you very much. Lovely pool and garden. Close to all attractions and Hennops Mtbike trail is just around the corner. Eating was just not complete the first day.
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Thabang M - Nov 2023
Overall rating
Motozi Lodge was breathtakingly beautiful, its Hartbeespoort's best kept secret.
Maurice G - Oct 2023
Overall rating
Lekker.
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Nice.
Everything was good, only one problem - the unit has only one bathroom for 8 people.
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Motozi Lodge 's response
Hi Maurice. Thank you for your kind review. I am glad that overall you enjoyed your stay with us. Yes, Kingfisher does only have one bathroom. Some guests prefer to share, for everyone to be under one roof. Other guests prefer to book more than one unit, so that their guests can have some extra space and privacy, as well as extra bathrooms.
Please come and visit us again soon, and then please consider booking more than one unit, so that you have extra bathrooms for you and your guests.
Also thank you for clarifying that you gave us 3 stars for Cleanliness, because the sheets on the sleeper couch were not tucked in. Unfortunately due to the design of the sleeper couches it is impossible to tuck sheets in - and for this reason, we only use the sleeper couches very occasionally, when we are very fully booked. I thank you for your understanding in this regard. Thank you for visiting and thank you for your kind review.
We look forward to welcoming you back again soon. Many thanks. Kind regards. Laura
Lara C - Sep 2023
Overall rating
Baie oulik. Skoon en netjies.
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Very cute. Clean and tidy.
Very nice stay. Would suggest that they give a specific time for guests to turn down the music and relax.
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Motozi Lodge 's response
Dear Lara. Thank you so much for your great review. We are delighted that you enjoyed your stay with us. We are so very sorry that some of the guests were a bit rowdy during your stay. We do ask guests to turn down music at 10pm but we also tell guests, that regardless of the time, noise levels are at the discretion of management. Next time, please just give Laura or Xander a ring and we will resolve the problem. Thank you so much for visiting. We look forward to welcoming you back again soon. Blessings. Laura, Xander and Team Motozi
Anonymous Guest - Jul 2023
Overall rating
View very nice and safe.
There are warm blankets but no power plug to use them. I suggest they keep wood to sell.
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Mariette V - Apr 2023
Overall rating
Rustige plek en die mooiste uitsig oor swembad.
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Quiet place and the most beautiful view of the pool.
Nice and tidy place. Enjoyed our visit there so much. The owner and staff were friendly and so helpful.
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Motozi Lodge 's response
Dear Mariette,
We are so glad you enjoyed your stay with us here at Motozi. It was a pleasure to host you.
We look forward to welcoming you back again soon.
Blessings,
Maggie N - Dec 2022
Overall rating
We had a great time, Hennie was great a host. Perfect location and had our own private time with my family. This place is highly recommended, would not mind to go back again.
Motozi Lodge 's response
Maggie, we are so glad that you enjoyed your time with us. We wish you a blessed 2023 and we look forward to welcoming you back again soon.
Lebo K - Nov 2022
Overall rating
Fabulous.
Motozi Lodge 's response
Dear Lebo, we loved having you visit us. Please come visit us again soon. Blessings
Esther M - Oct 2022
Overall rating
I was not impressed at all.
Motozi Lodge 's response
Dear Esther. I was absolutely mortified to receive such a bad review from you. I am so terribly sorry that you did not enjoy your stay with us. We always strive to give each and every one of our clients the very best service and to make their stay with us as enjoyable as possible. I have made a thorough investigation into your complaints and I would like to point out the following:
In terms of the fridges not working, we found that the fridge-freezer was packed so full of food, that the cold air could not circulate. As soon as we were made aware of the problem, we immediately brought a 2nd big fridge-freezer to your lodge, so that you were able to spread your food out between the 2 fridges, and let the cold air circulate around the food. We have since had the fridge guy out to check all our fridges and he has confirmed that all of our fridges are in good working order and currently none of them need to be re-gassed.
In terms of the room not being cleaned, I would like to mention two things:
• When my ladies came to clean, your guests chased them away, and told them, “Come back later”. This happened several times a day, and
• When we did get into your lodge to clean, we struggled to clean properly because we had to try to clean around the guests.
I confirm that it is not our usual practice to change sheets & towels daily. Should guests require us to change the sheets and towels every day, then they are welcome to pre-arrange this with us for an additional charge. Furthermore, when you asked for fresh towels we did immediately supply you with fresh towels, no problem.
With regards to the 1 star rating for “Location”, you told me “There were too many trees.”. Motozi Lodge clearly markets itself as a “bush retreat”. As a bush lodge, it is not unusual for guests to encounter the odd spider or two. We try not to kill the flatties (harmless spiders) because they eat the mozzies.
Regarding the 1 star rating for security, you informed me that it was a mistake and that you'd change it.
Again, I am so sorry that you did not enjoy your stay with us. Both myself and my manager live on the property, and for guests who are staying on the property, we are available 24/7. If you had brought your complaints to me early on in your stay, then I would have ensured that your complaints were properly dealt with, right at the beginning of your stay, so that the rest of your stay would have been more enjoyable for you.
Once again I am so terribly sorry that you did not enjoy your stay with us. I wish you all the very best.
Kind regards,
Laura Brits
Proud and Passionate Owner of
Motozi Lodge
Joyce M - Oct 2022
Overall rating
It was pleasant.
Motozi Lodge 's response
Joyce, thank you for visiting us. It was a pleasure to host you and we look forward to welcoming you back again soon.
Lerato E - Oct 2022
Overall rating
Nice and peaceful.
Motozi Lodge 's response
Lerato,
Thank you for your lovely comments.
It was a delight to host you and we look forward to welcoming you back again soon.
Christo L - Jul 2022
Overall rating
Rustig, netjies, skoon, ontspannend.
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Quiet, neat, clean, relaxing.
Very neat place to stay with a wonderful view. Highly recommended. Customer service excellent.
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Motozi Lodge 's response
Christo, it was a pleasure to host you. We look forward to welcoming you back again soon.
Marnus S - Jun 2022
Overall rating
Baie lekker gebly ten tyde van my Om Die Dam padwedloop.
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Very nice stay at the time of my Om Die Dam road race.
Very warm welcome during my visit. The accommodation was very clean and sufficient for my purpose. The location is fantastic and I would stay there again.
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Motozi Lodge 's response
Hi Marnus, thank you for your lovely review. We are so glad you enjoyed your stay with us. We look forward to welcoming you and your loved ones, when the weather warms up a little. Kind regards, Laura.
Madelaine S - May 2022
Overall rating
Baie geniet, lekker gekuier voor die kaggel. Warm geslaap ten spyte van koue.
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Really enjoyed, nice time in front of the fireplace. Slept warm despite the cold.
If 8 women with different personalities praise something at the same time, you should know. Motozi is beautiful, clean, well looked after and we really couldn't complain. Fireplace kept us warm. They will definitely see us again. 10/10.
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Motozi Lodge 's response
Madelaine, thank you for your kind words. It was a pleasure to host you and your friends. We are so glad that you enjoyed your visit with us, despite the cold weather. We look forward to seeing you again soon.
Ian G - Mar 2022
Overall rating
Baie rustig en lekker.
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Very peaceful and nice.
Everyone was very friendly and helpful. Their place is very nice and tidy.
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Motozi Lodge 's response
Ian, thank you so much for your lovely review. Please come visit us again soon.
Andre K - Feb 2022
Overall rating
Baie lekker.
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Very nice.
Very nice and neat.
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Motozi Lodge 's response
Dear Andre, thank you so much for your positive review. We are very pleased that you enjoyed your stay with us. Please let us know if there is anything we can improve on. Thank you
Martin D - Feb 2022
Overall rating
Rustig! Veilig en baie ontspanne naweek gewees.
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Restful! Have a safe and very relaxing weekend.
Beautiful pool and waterfall that is seen and heard as soon as you open your doors. Very relaxed.
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Motozi Lodge 's response
Thank you for your lovely review. It was a pleasure hosting you, and we look forward to welcoming you back again soon.
Ntsikie N - Jan 2022
Overall rating
Fantastic.
Motozi Lodge 's response
Dear Ntsikie. Thank you for your kind words. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best wishes for the New Year
Thelma M - Dec 2021
Overall rating
Motozi Lodge was everything we needed.
Motozi Lodge 's response
Thelma, thank you for your excellent review. It was a pleasure hosting you, and we look forward to welcoming you back again soon.
Maurine M - Nov 2021
Overall rating
Loved the place. The staff was friendly.
Motozi Lodge 's response
Maurine, thank you so much for your review. We are so glad that you enjoyed your stay with us. Please come and visit us again soon.
- Capacity: 32 people
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: Motozi Lodge, Off the R104, 11 km from Hartbeespoort, 0001, Gauteng
- All ages welcome